FUCK YOU FIREFLYZ
Hsin said I should have known not to trust any company which suffixes a -Z to their name.
But how was I to know! Firefly is affiliated with MAS Malaysian Airlines (so people can google this and find my blog), which although expensive, is widely trusted and provides very good service and customer care most of the time.
So this is the story of our ongoing nightmare with Firefly.
The 6 of us booked our flights to and from Redang through Firefly a whole 2 months before our trip.
We paid everything in full.
Then about 4 days before Redang, we received notification that our flight leaving Redang was delayed from 4pm to 10pm.
We were quite upset about it because it meant that we had to wait around in Kuala Terengganu for 8 hours or so, because our boat from Redang Island to the mainland was at 12pm.
We contemplated taking a bus back or booking an earlier flight with AirAsia instead, but decided against it, thinking that we could live waiting for 8 hours.
Then on our way back from Redang, in the ferry, Suet received an SMS from Firefly telling us that our flight had been further delayed to 1.3o am!!!
WHO ON EARTH TAKES A PLANE AT 1.30 AM!!!!
Everyone was going crazy calling up our parents back in KL to tell them what shit has happened now wtf.
Latat called up Firefly who told him that we could cancel our tickets and get refunds, and look for other options of getting home.
We decided to rush to the airport to see if we could get an earlier flight back to KL. This was at 3pm.
So we got to the airport. And there, the airport staff informed us that there was no way that there could be a 1.30 am flight with Firefly as the airport closes at 11pm.
SO THIS MEANS THAT FIREFLY SIMPLY TALK COCK AND TELL US THE FLIGHT IS AT 1.30 AM FOR NO FUCKING GOOD REASON AT ALL.
Since the airport wouldn’t let them land, they had to cancel the flight. The next available flight out was at 8am the next day.
And they never bothered to inform us!
If we hadn’t gone to the airport early, we would never have found out!
What if we decided to stick with the 1.30 flight and only went to the airport say at 11pm? We would have just found out the flight was canceled and then we would be stuck in Kuala Terengganu for the night.
WHAT KIND OF FUCKING SERVICE IS THIS?
In our anger, Tze and I went around kicking Firefly signs in the hopes that they would topple over wtf. Unfortunately mine didn’t wtf but Tze’s did.
Suet and Ooib went to talk to the MAS personnel in the airport to ask for a refund and compensation, while the rest of us went to Airasia to book new flights. (Suet didn’t let us go with her because she didn’t want us shouting and ruining whatever progress she could make wtf)
So she talked to this MAS guy called Ajimat / Ahjimat / Ahjeemat / Azimat wtf who looked like a MAS big shot because he had a jacket wtf.
He promised us full refunds on our tickets (he said to just go to the Firefly outlet at Subang Airport with our boarding passes and we would get our refunds) and refreshments.
So we went ahead and booked our AirAsia flights and wiped out the buffet at the airport restaurant wtf.
Today, Suet and Ooib went to Subang Airport to get our refunds.
The people there told them that:
1) they could not do anything about the flight delays/cancellation because one of their planes was grounded, and they had not enough aircraft to fly the other routes.
2) we would get no such refund. They had talked to fucking Ajimat who claimed there had been a “COMMUNICATION BREAKDOWN” and he had never told us we could get our money back.
WTFFFFF I DON’T FUCKING CARE IF YOUR PLANE IS GROUNDED OR AIRED OR WHATEVER. THE POINT IS FUCKING FIREFLY IS SELLING US A SERVICE AND WE PAID FOR THAT SERVICE AND WE HAVE EVERY RIGHT TO RECEIVE IT.
IF YOU CANNOT DELIVER WHAT YOU HAVE PROMISED YOU BETTER FUCKING FOLLOW UP WITH A FULL REFUND PLUS COMPENSATION
DO YOU KNOW HOW MUCH WE SPENT ON THE PHONE CALLING OUR FAMILIES IN KL TO TRY TO GET ALTERNATIVE FLIGHTS BACK?
DO U KNOW HOW MUCH STRESS ALL 6 OF US WENT THROUGH THAT DAY BECAUSE OF FIREFLY?
AND HOW CAN YOU FOB US OFF WITH STUPID EXCUSES ABOUT COMMUNICATION BREAKDOWNS? EAT SHIT LA DO WE LOOK LIKE KIDS OR IDIOTS TO YOU
WE HEARD WHAT YOU SAID AND IF YOU THINK YOU CAN DENY EVERYTHING BECAUSE IT IS YOUR WORD AGAINST OURS YOU ARE WRONG
Ooib wrote an email to them complaining and to their credit, they replied very promptly in the same day.
But the compensation they offered was a one way ticket to any destination in Malaysia for all 6 of us. No cash refund for our wasted KT-Subang flight.
What fucking good is a one way ticket? We still have to buy the other way to go anywhere, we would still be spending extra money and Firefly would just profit from it.
In total, Firefly has already cost us RM 1200+ (rm218 per person to book new tickets on AirAsia) That’s about USD 400.
I cannot believe how irresponsible and thickskinned Firefly and its employees are.
How the hell do they expect to compete with AirAsia and the other budget airlines if they can’t even do a simple thing like provide what they are selling to their customers?
Jam looked on google and found this link *click* where other people have been complaining about Firefly for the exact same issue.
So if this is a recurring problem, WHY THE HELL ARE THEY NOT DOING ANYTHING TO RESOLVE IT?
This is a huge warning to everyone not to take Firefly to any destination, even if they are offering cheaper prices than other airlines.
So what if it’s cheaper? You never know when they might choose to delay or cancel your flight. You could just be stuck somewhere, or unable to get to where you want to go just because some irresponsible idiot’s actions.
Companies with such little disregard for customer opinion and welfare do not deserve to earn our money, especially when the product/service they are providing sucks balls.
I will not stop ranting about Firefly until I get at least a full cash refund on my plane ticket plus compensation to cover my AirAsia ticket. >((((((((((((((((
Hate Firefly forever.
More on Jam’s, Suet’s and Tze’s blogs.
P/S: Does anyone know how to make my entry show up first on Google when I type Firefly / Fireflyz? People need to read this and not get conned wtf.
EDIT:
Since this post was written, Fireflyz has since refunded us in the form of free one-way tickets to any destination in Malaysia (where they fly to of course). Many people have spoken up and said that they have had no problem flying Firefly so it’s unfortunate that we did. However, I am going to leave this post up to present a fairer view of what problems flying with budget airlines (not just Firefly) might pose.
July 28th, 2008 at 7:23 pm
Ya one way ticket are they fucking mad it’s a scam
I might take up the offer if I can put the head of Firefly on that one way flight to the end of the earth
July 28th, 2008 at 7:24 pm
it wasnt even that good of a lunch ok stupid guy told me i could only take one piece of chicken in our wipe out their food frenzy wtf
July 28th, 2008 at 7:48 pm
omg that sucks so much!! i would be so mad too. sometimes it’s so hard to find reliable service.. fuck scams
July 28th, 2008 at 8:33 pm
yeah you’re damn right..fuck you fireflyz!!
what kind of fucking service is thisss?
July 28th, 2008 at 8:39 pm
O____O ask them to eat shit wtf !!
i dont think you can do anything to put your blog on the first choice during a search cause it’s decided by the google search machine based on some criteria though..
July 28th, 2008 at 10:00 pm
welcome home…don’t u love Malaysia whf!
July 28th, 2008 at 11:53 pm
hmm.. maybe you want to forward this to kennysia… haha.. i think he got to meet fernandez after complaining in his site..
i saw some reviews about firefly a year back and their customers has problems with their service.. and they are rated 0.5stars out of 5… imagine that?
so next time, better pay a little more for a good service and always check for reviews first.
July 29th, 2008 at 12:01 am
shit wei
note to self, do NOT take this fireflyz whatever when traipsing around msia wtf
July 29th, 2008 at 12:53 am
wah, power sia.
typical malaysian style! wtf.
thanks… now can strike out fuckingfly, hahahahaha
July 29th, 2008 at 1:21 am
firefly(z) with or without z still sucks!!!!!1 i’m gonna:
1. create fake email accounts and send mean emails to them
2. call their hotline and hang up after saying “firefly sucks!!”
3. get a voodoo doll of eddy leong or whatever, the CEO
4. track tony fernandez down and pat his back wtf
July 29th, 2008 at 1:24 am
I was reading your post and Suet Li’s about this abhorrent thing called Fireflyz. With regard to making your “show up first on Google when I type Firefly / Fireflyz”, i will suggest a campaign as follows:
Get a lot of people to link this page using the text “Fireflyz”, making sure these links are important ones (meaning not small font hidden in some corner of the page).
For your page to be the first hit on Google, your page need to be important. And important pages have many links pointing to it. Links that are more prominent, or from more prominent sites, add to the page’s importance.
I will start by adding “Audrey’s Fireflyz experience” and “Suet Li’s Fireflyz experience” to my sidebar.
ps. I think the name Fireflyz is so damn bimbotic. What’s with the Z?
July 29th, 2008 at 3:39 am
ya imma look tony fernandes in the eye and say ‘you are my idol.’ wtf
July 29th, 2008 at 3:39 am
Really, a Very K.O ,tarak guna airline and so busted.
July 29th, 2008 at 5:00 am
your blog comes up on the second page…i think..think only ah..that if you google fireflyz and keep clicking on your own blog when it comes up on the list (like many many times) then it might pop up in the first page instead…cause like high demand
sorry abt your experience with fireflyz
July 29th, 2008 at 6:06 am
hahahaha aud u so funny i dunno you make this entry funny or something wtf ok now’s not the time to laugh at all sorry *slaps self*
ok i henceforth declare i will never sit on a firefly ever, LOVE NATURE, SAVE EXTINCT ANIMALS YO!
July 29th, 2008 at 6:22 am
hey, you want to make your blog on the first on google when searched with the keyword firefly?
u need our help then, as long as there are enough traffics diverted from the google search page to your blog, it will be on top in no time… just ask all your readers (and the other bloggers’ readers) to search for “FireFly fourfeetnine” and click in from there… you may need a few hundred clicks
hope that works (i didn’t got enough power to start such things)
July 29th, 2008 at 7:28 am
your blog is like the fourth link on the first page if you google “fireflyz sucks” wtf
mapot, the comments on suet’s blog are adding even more spice to the drama! now we can fuck them up even worse, since their staff is bitching at us
July 29th, 2008 at 8:20 am
they brought forward my flight from KT to KL too (because I went to redang also) i hate them.
I tried calling the stupid office also and only got through after hearing the stupid firefly jingle for 10 mins and the guy who answered was mighty rude.
July 29th, 2008 at 8:31 am
damn fireflyz…!!! will keep forward this post…chill..!!!
July 29th, 2008 at 9:13 am
that happened to me too when i went to langkawi last month, we weren’t informed that our flights got suspended!!! my friend called up and asked about it and only they told us that it got canceled!! and trust me the personnels in firefly SUCKS!we made them fly us there and in the end we have to fly from kl-penang-langkawi-penang-kl -___-
and when i called up, they lied to me that my friend agreed on the refund which is obviously bullshit -__-
July 29th, 2008 at 10:19 am
Hi, i got my schedule changed 4 times, re-scheduling without any notification. The last ten days before depart was crazy, it has been changed frequently, early morning online check itinerary will not be the same as you check at the evening. And one things is confirmed, they DID call you up and SMS to tell you the flight schedule is changed. BUT IT IS TOO LATE!
Thank GOD, my flight, both depart and return, went smooth. I’ve bought a pewter key-chain inflight as souvenior, and i’ve told myself no more FIREFLYZ anymore.
my history story here:
http://www.ahfatt.com/?p=185
July 29th, 2008 at 10:42 am
heyho! kesian you all had to go through the typical kanasai malaysian services.
p.s. i like reading your blog eh so funny and nice pictures =] can i link you? thanks!
July 29th, 2008 at 11:41 am
Type “Fireflyz” and you’ll find this post coming up as number 3 link on google. Good for you!
July 29th, 2008 at 1:44 pm
Just post your link / story onto any forum ( eg : lowyat, travel related , the star paper perhaps )
July 29th, 2008 at 1:55 pm
poor u guys =(
okay i know. as long as everyone types “fireflyz” or “firefly” and “sucks” or “stupid” in the comment the chances of it popping up in google search will be higher! so yes here we go. fireflyz sucks firefly sucks fireflyz sucks fireflyz is stupid stupid fireflyz stupid firefly airline boo mas airline hurray tony fernandes hahaha.
July 29th, 2008 at 6:11 pm
send them a lawyer’s letter, or get a friend who is a lawyer to write them a letter (you need some legal jargon to scare them a bit, if you don’t want to afford legal fees) claiming full compensation, and that not only were you not offered the service you paid for, you were lied to by the company.
threaten to take legal action and see what they do.
then complain to consumer society or whatever, write to newspapers. you want to name and shame
GOOD LUCK!
July 29th, 2008 at 7:33 pm
THANK YOU EVERYONE FOR ALL THE COMMENTS!
I assure you The Club will fight to the death for our rights. This is not a matter of money but integrity *pompous wtf
July 29th, 2008 at 9:03 pm
fuck you fireflyz..
is this how you serve your customer?
now,fuck you!!
July 30th, 2008 at 3:28 am
Aiyah… so terrible lar their service. You should have taken a pic of that MAS big shot and post on your blog mah.
July 30th, 2008 at 3:47 am
ganas!
never see you so angry in the previous post before… means they are really ****!
p/s: dare to leave comment edi
lol
July 30th, 2008 at 4:40 am
AUDREY!!!!!!!!!!! dont be so angry. hehehe
got ur refund?
July 30th, 2008 at 4:51 am
I’d suggest you complain to newspapers’ hotline as the compensated one-way ticket and have to be used within the next 3 months is of no use to you guys as most of you will be leaving the country to continue your studies once your summer holidays over; unless they are willing to pay for your tickets to your respective countries hahaha
July 30th, 2008 at 6:25 am
aww u poor thing… i can’t believe u said “cheap so what!!”
July 30th, 2008 at 11:36 am
Hi,
Go to Trade and Consumer Affair and lodge a complain. Bring them on to COnsumer Court and get compensation. Fight for your right my friend. I have had my case w another company and they compensated me because i complained to the ministry
August 6th, 2008 at 3:35 am
i pernah kena yooooo,flight dari pkl 3 ptg sampai 10 mlm
September 15th, 2008 at 3:42 am
Sorry for u, i have no problem with Fireflyz. I went to Perhentian and had booking the ticket a few months before and thank God, everything was smooth and on time. Fireflyz have a bigger interior than air asia, very near to my house n i like it. Maybe it’s not ur luck. Pity for u.
September 15th, 2008 at 3:46 am
Plus.. i have took airasia for 5 times and out that, 3 times i had a bad delay from them. So, if u don’t want to get delayed.. u better take MAS.
aud: are u working at firefly?
November 11th, 2008 at 8:03 am
Pity for ur sad exprience with the worst airlines! However i took FireFlyz 1 times frm PG to L’kawi with no problem. In AirAsia, their delay my flight to Labuan frm KL but only 2 hour.
I suggest u bring urs cases to Consumer Court.
Gud Luck!
December 2nd, 2008 at 12:25 am
call their MD…better still, write to MAS MD. heard tat he takes note and will respond…
or write to Star, minus all d profanities…:-)
see whether their Corp Comm Senior GM will reply…
if not, put up an advert…
December 4th, 2008 at 5:43 pm
Well u can type words like Firefly or Fireflyz a thousand times in this post. =)
like firefly firefly firefly firefly firefly firefly firefly firefly firefly
make sure with space tho
January 1st, 2009 at 11:35 pm
You would be treated more seriously if you stop using wtf. That is incredulously bloody annoying.
Other than that, too bad you had a bad experience.
January 3rd, 2009 at 1:02 am
OH, my. I wish I came across your blog earlier because I am in Hong Kong and I bought tickets to fly from penang to langkawi during chinese new year, and I have to get back to penang and then back to HK to work!!!
Please can you put your problem on www.tripadvisor.com because a lot of foreigners use that to check on hotel reviews and travel arrangements.
I am so worried that I am going to book ferry tickets just in case because if they cancel and I am stranded then I am so screwed.
Why do they cancel so much ? Well, a friend in the airline industry tells me that budget airlines will not fly if they don’t have enough passengers because they don’t cover their fuel costs etc…so the airline cancels and groups everyone together!
January 4th, 2009 at 2:59 pm
Hi….Thank god. I just checking fireflyz for my trip to koh samui. I am so lucky coz i find your blog. Thanks fir info, i rather not to book fireflyz now…scary shit.
January 5th, 2009 at 7:07 pm
Yes, well, shit happens in Asia. I have flown many times with fireflyz and never had any trouble. It seems you are overreacting a little bit cuty (and no, I do not think you are that cute, btw). Love the flight!
January 5th, 2009 at 11:52 pm
marc: your comment does not make sense at all. what do you mean shit happens in asia? if it does, does that mean it’s right? judging by the number of bad reviews of fireflyz online i would say you must have amazing luck then.
and what in the world is “cuty”? are you making up words? i don’t think you are cute either, sorry.
January 15th, 2009 at 12:38 am
I have now booked ferry tickets as well just in case!!! I will let you know how it goes with fireflyz.
January 21st, 2009 at 10:53 am
Today, I just googled a word “fireflyz” for the 1st time, and I saw “Fuck Fireflyz” on the 4th row of the page.
Geez. I respect you for voicing out your unsatisfaction n’ all the trouble you’d gone thru’.
Wot matter is, the world needs to know the truth..
So, I changed my mind n decided not to take FIREFLYZ. Therefore, FIREFLYZ better improve their services or EVERYONE GONNA READ HOW SHITTY FIREFLYZ IS.
February 17th, 2009 at 10:30 pm
Kudos to you guys for getting to google page 1 for search on fireflyz, well done good seo.
I am appalled at your treatment by this company as you clearly have a case for recompense here.
However your barbed approach using so many swear words is not helping your case.
By using a streetwise kid approach you will get respect from your peers but unfortunately many people will not take your case seriously because of your unprofessional approach borne no doubt out of genuine frustration at a serious breach of consumer rights.
Take them to consumer court but please do not use the term ‘wtf’.
March 23rd, 2009 at 2:57 pm
whoa..i googled “fireflyz” n saw ur blog at line 4! Kudos! just thought of going either to Redang or Koh Samui with my colleagues..but looking at ur post..errrrr..that’s terrible..i’ve experienced with MAS low fares too! but this is worst..
March 27th, 2009 at 10:48 am
There are worst case scenario for other airlines. If you were to check out the forum of other airlines, some of those complaints are worst off.
For 1 plane to be grounded, the next flight will obviously be affected and will be badly affected if it occurs during peak season.
Frankly speaking I have no problems with Firefly. The two flights that I took last year were on time. No delay.
March 28th, 2009 at 10:14 am
I had similar experience today as well. The worst thing is my parents, both are more than 60 years old, are the direct victims of FireFlyz as they canceled the flight without any notification. My parents ended up wasting a lot time (you know, they’re already old and time is very precious for them and old people get tired easily) and need to pay for more than RM1200 to get MAS tickets.
*Sigh* how can this be happening?
March 28th, 2009 at 10:32 pm
Hi Max,
Can let us know which flight and the route?
Just want to find out which flight and especially the route they have cancelled the flight.
April 6th, 2009 at 11:50 am
Sorry for the late reply. It’s flight FY1001 on 28 Apr 2009 from Kota Bharu to Penang. And you know what, they’ve discontinued to service the route without even publishing it. Not even notifying the customer who bought the tickets. This is very disappointing
Just for your record, I got the tickets on 16 Feb 2009.
April 8th, 2009 at 6:54 am
wow, i was doing a part report on fireflyz and this is something. however,when i travel i’ve nv used mas, but my family members has used fireflyz before and there wasn’t seem to be a problem as their delays were due to weather problem. but for Air Asia, i had experienced delays from australia to kl and from kl to png. both flights had delays. each about 2 to 3 hrs. I would not go to the extend of f****** fireflyz, as in every airline there’s sure to be delays there and then. anyways, i was thought by my lecturer that MAS stands for Mana Ada System, and i’ve yet to check it out if its true. although from their past they did made some mistakes, which allowed Air Asia to be better than them, anyhow if u guys are determined then u should fight it all out… till u get ur refunds…and probably free flights..2 way… =)
cheers!
April 28th, 2009 at 5:01 pm
emmm….pity you…
(on behalf of Aud Ooi@fourfeetnine)… Fuck fireflyz..Fuck and fuck fireflyz…FUCKING FUCK you fireflyz…
May 5th, 2009 at 10:42 am
Pity u! firefly so sucks.
i had experienced the guy at counter service in penang airport is also sucks.
May 11th, 2009 at 12:01 pm
Have you guys ever check out other low cost carriers on the problems encountered by the passengers?
If you can use the 4 letter word on Firefly, I just could not imagine what word you guys will use on those low cost airlines.
May 17th, 2009 at 12:43 pm
Sorry to hear about your horror firefly experience.
Someone suggested taking MH as an option, but rest assured, you are also at risk.
Once i had a MH flight KUL to PEN; scheduled for 0900; to catch a meeting at 1100 in Penang. Fine.
Delayed until 1100am. not only that, the 1100am flight was made up of combined passengers from my original 0900 and another flight. Whats more, several passengers from the 2nd cancelled flight could not board at 1100am due to insufficient seats, they were offered the next available flight ( around 12noon or sth later ).
Needless to say, those who had business meetings scheduled were totally upset and made a huge fuss at the transfer counter.
conclusion:
taking full service airlines eg MH, is no guarantee of unexpected delays. We can only hope they take care of passengers ” better” should such delays occur.
Sure, in air travel, the unexpected can happen. WE have to accept that. What people get upset is; if the manner its handled turned out unfair and no refund etc.. no refreshments…
One more thing: If you wonder why the budget airlines ( or any airline for that matter ) can let certain horror situations happen ( eg last minute cancelled without notice etc ); they are merely going on the business ” rule of probability”.
so what if you are part of the 1% of horror stories. 99% of customers were fine. Lets say they allowed for up to 2 or 3% ‘of total flights per year, to have bad happenings’, then if you happen to be within that 1 or 2$, they could not care less if you FX them everywhere. Anyway people still continue to take their service. Sad, but true.
>> go to consumer court ( small claims tribunal ) if you got time and resources. That is, if you view that the compensation offered ( one way ticket ) was un fair. i believe its unfair, they should at least award you a RETURN ticket with some expenses cost. That is, if the management values good will.
PS Air asia is not without its horror stories as well - prolonged delays, lack of compensation, last minute cancellations, etc have happened before. But hopefully they are genuinely trying to improve.
good luck with your future travels.
May 21st, 2009 at 7:31 pm
i jus booked tickets wit fireflyz 4 june 09… after reading all these bad comments i am very apprehensive.. i hope everything is ok on dat day…i kind of regret buying fireflyz…
May 24th, 2009 at 12:15 am
Really cool blog. I found it on yahoo. I am looking forward to read more posts.
Can anybody tell me whats the best hotel in Paris for my honey moon? I going to married next month..
Thank you
June 4th, 2009 at 11:02 am
I opened the papers today and I saw the Firefly Advert in the Singapore’s Straits Times. I got curious (due to the air france crash) and I googled fireflyz and you are 3rd in the front page. Obviously the sweet 4-letter word is an eye-catcher. Just to let u know that and what a great blog!
June 9th, 2009 at 6:53 pm
I hate firefly too! i booked a flight to phuket in april and just yesterday they sms me to tell me they are cancelling the return flight! i emailed their so called email add and no reply. called them and no help at all. I now have to rebook on airasia much more! never never go with them, MAS has the worst management ever. stick with airasia. thats what i say.
June 22nd, 2009 at 1:08 pm
Firefly is offering bad service and stupid dumb dumb staff. I had a bad experience with Firefly when we(4) travel to Phuket in January…2 bags was gone missing! The FIREFLY STAFF are dumb and stupid! Corporate affairs staff are ‘bodoh’!! Their lawyer is ‘bodoh’ too… we are now in ‘Tribunal Pengguna’…acuh tak acuh aje…buat bodoh pulak tu…Memang sial!! kanina Butuhh lu Firefly!!!
June 22nd, 2009 at 1:15 pm
one bag actually… we need to solve our problem by ourself in Phuket…tehy are helpless! I’ve spend so much on the tel bill, faxing charge (here and there to M’sia) Gila betul!! Asyik2 hilang …asyik2 hilang… my wife need to buy new clothing, underwear and everything…
They just act normal and not serius!!! This is bad for such label under MAS (kononnya! Stupid!)
June 24th, 2009 at 12:56 pm
to me.. I think the poster/writer has some kind of attitude problems.. first problem with serious comments..
doesn’t make sense at all…
I think this little tiny girl is lonely and need some kind of attention.. hehehe
June 24th, 2009 at 11:36 pm
I do not know about you and firefly….
but I’m in property line and a frequent flyer and to tell U Air Asia is not that GREAT IDEA maybee it happens to all….
I have taken A.Asia and it delays and cancelled!!! yeah I missed meetings and stuff too!!! COMPLAIN c’mon lah do Malaysian BIG ASS CO. really reply to your mail!!! really seriously!!!!! DUH!!!!
I took firefly before yeah yeah!! they cancel by PENANG flight!!! but hey they transfer me to MAS airlines wor!!! from cheapo airlines to MAS full service airlines!!! compare that!!!
AIR ASIA will just tell U that your flight is cancelled and we already put U in another bladi flight!!! yeah!!! go there for wat meeting oso over adee!!! eat wind kaa!!!
summore I carry few luggage with me always my DSLR, MY BAG and my another BAG for Papers and drawings
and Air Asia say what!!! sorry Excess Baggage is RM55!!! I was like er.. is it all my luggage below 15KG?? they just say yes but 15KG is 1 BAG not 3 mah!!! so RM55 lor U wan cheap airlines U have to pay lor!!! Kanasai!!! my flight fr KL to PG is say!!! RM 150!!! Kanasai!!!!
I dont know you girl but airlines cancel their flights!!! BUSSES cancel and delay their journey!!!, KTM dont even mentioned!!! that!!!
so DRIVE LAH!!!!!!!!!!!!!!!!!!!!!!
June 25th, 2009 at 10:26 pm
i think ur blog causing fireflyz to lose a lot of sales lar…but nevertheless i guess its a classic example of the internet putting the power back into the hands of consumers…just wondering if any fireflyz PR people contacted you regarding this after reading ur blog and ask u to take it down?
June 27th, 2009 at 1:18 pm
Look on the bright side of things….
it is this complain to make them change and be better…..
I wonder U re taking the Fokker50 firefly aircraft or the new ATR!!!
cause Ive been on ATR quite nice though!!! hmmm
Aniways I drive now insted hahaha cause I need transport!!!!
July 16th, 2009 at 11:01 am
Fireflz gives lousy inflexible service and doesn’t care about its customers. I went to see the manager on duty and he was not only unsympathetic to my situation, he got up and left the office to discourage any further talk after he flatly refused to help.
July 20th, 2009 at 3:22 pm
why all airline close route from penang to KB..sad…..i need the penang to KB route…PLS!!!! transit flight is very irritating and wasting time!!!!!
July 22nd, 2009 at 4:20 pm
probaly not making money kua…
if making profit why closed down
tu lah…. got service dowan to support now people close down service U all come and say all this!!!
humans…..
August 11th, 2009 at 8:19 pm
if you put you hand deeper in your pocket you can fly MAS.no problem,
in the Uk you have charter and schedule flights,charter flights are cheaper and fly at crap times during the night.
Schedule fights pay to have the premium flight times so this makes them expensive. So in Asia we call charter fights budget airlines.
These will allways be delayed or bumped to a new time slot if there are problems.
just the way it is.
Pays your money take your choice.
September 2nd, 2009 at 12:20 pm
I was about to book a ticket to Taiwan when I bump into this post. I am really shocked to see what I just saw. Thank god you posted this up. But honestly, I think if you want a 100% guaranteed non-delayed flight, perhaps MAS Airlines is still far most the best. The price shows it all I guess
Anyway, there is no way you can’t put your post up on google search unless they search exactly as your title criteria “FUCK YOU FIREFLYZ : *fourfeetnine*”
November 29th, 2009 at 10:09 pm
Fucking FIREFLYZ
January 14th, 2010 at 4:24 pm
I was going to book fireflyz to Langkawi due to it’s convenient location at the old Subang Airport but after reading this, I have changed my mind.
Inconvenience of going to Sepang is nothing compared to checking out of the hotel at Langkawi and going to the airport and getting stranded there for 8-12 hours. Or vice versa. WTF.
February 23rd, 2010 at 1:09 am
Hi, I realise that you are already in first page of Google. However, if you want this to rank higher in google, you need to:
1. Use the keywords (firefly suckss or whatever) more frequently in your blog.
2. Build more links from other sites back to this page. (Much like what I’m doing here - I’m ranking 3rd for my keyword).
Thanks for telling - I came upon this page while checking out Fireflyz. I was thinking that they are much nearer than LCCT…
Well I was stranded in Yogyakarta with Airasia once when their *delayed* plane broke down in Yogya.
We wasted 6 hours in the airport, only to be given some kuehs and a bottle of water. Accomodation was provided at some 2 star inn, dinner KFC also provided.
The next day 5 something we were taken by bus to another airport (Adi Soemarno or something) 1 hour away to board another plane home.
No compensation, but I must say that their crisis management is better than Fireflyz judging from your experience here.
March 13th, 2010 at 5:37 pm
every airlines also faced this kind of problem..which is delayed..either Airsia or Firefly( budget airlines to be precise)
hv taken both airlines but airasia is the worst but this is what happened if u take cheap airlines..
dun be such a child with all the f words..chill gurl..
P/s: are u working with airasia cos it seems that u really hate firefly so much..(juz wondering..hehe)
peace..
March 19th, 2010 at 1:50 pm
Man I found the best oppertunity .. check it out
March 24th, 2010 at 9:26 pm
wow, ur hot, can we be lovers?
your solution for a full bak refund is to go to the Tribunal at the mall, jalan syed putra.
May 3rd, 2010 at 4:51 am
I have visited your blog before. The more I visit, the more I keep coming back!
May 16th, 2010 at 1:41 pm
To anyone nervous about the conditions in Thailands capital, let me advice you, avoit Bangkok!
July 8th, 2010 at 10:09 pm
Fireflyz is suck! This kind of service is so irresponsible! Shame on them, please don’t tell people that they are from MAS, it dirty our country airlines name. F*** them!
August 30th, 2010 at 6:18 pm
What a moroon… firefly don’t fly to Redang…. what a liar… are you sure firefly.. or not Berjaya Air or something…else.
For no reason Firefly get blame…
idiots